Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. In the unfortunate event that we are running behind schedule, we will make every attempt to keep you informed of the delay.
 
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, cash and personal checks.
Patient Arrival Policy
For the safety of the staff and the pets all cats must be presented in an appropriate cat carrier or contained in a small bathroom or similar type room. CATS are great at hiding and escaping we would not want them to injure themselves trying to get away, beds and couches make excellent hiding spots. If assistance is needed let us know ahead of time so that we can take appropriate steps to minimize stress.
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